Revenue Cycle Cloud Engineer

Solventum

Analyst Customer Service managing post-go live configuration and support for Solventum applications. Collaborating with global teams to ensure optimum performance and troubleshooting issues.

Posted 6/9/2026full-timeRemote • 🇦🇺 AustraliaSeniorLeadWebsite

Tech Stack

Tools & technologies

AWSCloudEC2

About the role

Key responsibilities & impact

Perform system administration activities, which includes coordinating and managing the post-go live configuration of Solventum applications and interfaces, analyzing workflows while complying policies, procedures and constraints of assigned clients.
Perform escalated analysis, troubleshooting, testing, and issue resolution in support of multiple clients for supported applications.
Monitoring of the network, servers, cloud and applications to ensure full availability and optimum performance daily.
Utilize software tools and logs to monitor network and system health
Assure technical support problem resolution related to 3M applications and infrastructure through cooperative relationship the 3M support and Managed Cloud Services teams.
Perform system maintenance tasks including application and operating system updates etc.
Willingness to be on-call

Requirements

What you’ll need

Bachelor’s Degree or higher from an accredited university OR High School Diploma/GED or higher from an accredited institution and a minimum of 9 years’ experience in web-based application implementation or support, cloud computing and/or network engineering in lieu of the bachelor’s degree education requirement
Minimum of eight (6) years’ experience in troubleshooting and configuring software applications and interfaces and web services.
Familiarity with Windows Server Administration
Experience in implementing or supporting 360 Encompass System, including HealthShare and HL7 interfaces.
Knowledge of Cloud AWS technologies and concepts such as Lambda, s3, IAM, VPC, SSM, AMIs, EC2, RDS, EBS
Knowledge of and experience with monitoring applications, servers, and/or networks
AWS SysOps Administrator or Cloud Practitioner Certification or similar work experience
Ability to juggle multiple internal and external requests in a calm, friendly and efficient way.
Experience in installing, configuring, and troubleshooting network connectivity issues.
Understanding of and experience with provisioning and managing infrastructure as well as applications in cloud environments, preferably in AWS.

Benefits

Comp & perks

Health insurance
Flexible working arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

system administrationtroubleshootingconfigurationweb-based application supportcloud computingnetwork engineeringWindows Server Administration360 Encompass SystemHealthShareHL7 interfaces

Soft Skills

problem resolutioncooperative relationshipcalm under pressurefriendly communicationefficient multitasking

Certifications

AWS SysOps AdministratorCloud Practitioner Certification