CO Analyst – Customer Dialog Representative, German, French

Solventum

Customer Dialog Representative providing customer support for Solventum products & services. Acting as central contact point and supporting sales and marketing functions to develop sustainable relationships.

Posted 5/26/2026full-timeWrocław • 🇵🇱 PolandMid-LevelSeniorWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Salesforce

Soft Skills

Fluent in EnglishFluent in GermanFluent in FrenchCustomer First ThinkingDetail orientedProactive attitudeCollaborative team playerAnalytical thinking

Industry Keywords

customer supporttrade partnerscustomer relationshipsdata qualityoperational processes

About the role

Key responsibilities & impact

customer support for Solventum products & services
acting as central point of contact for all trade partners, private customers, end customers and internal interfaces
monitoring work queues for new requests
identifying contacts in new companies and analysing customer needs
supporting the sales and marketing functions in the development of sustainable customer relationships
completing assigned tasks within agreed targets
identifying opportunities to improve data quality & reduce cycle time
acting according to Solventum regulation and policies

Requirements

What you’ll need

Fluent in English, German and French
Commercial flair on the phone
Customer First Thinking
Previous experience working with Salesforce
Previous experience working within customer service is a benefit
Detailed oriented and enjoys working with operational processes
Proactive attitude to the duties entrusted
Collaborative Team player
Analytical thinking

Benefits

Comp & perks

many programs to help you live your best life – both physically and financially.
competitive pay and benefits