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Solventum

Channel and Operations Director

Solventum

. Leading the strategy and execution of channel management and commercial operations to accelerate profitable growth across dental distribution, DSOs, and other key channels .

Posted 5/5/2026full-timeRemote • 🇺🇸 United StatesLead💰 $211,600 - $290,950 per yearWebsite

About the role

Key responsibilities & impact
  • Leading the strategy and execution of channel management and commercial operations to accelerate profitable growth across dental distribution, DSOs, and other key channels
  • Partner closely with Sales, Marketing, Customer Operations, and Supply Chain to improve channel performance, strengthen distributor effectiveness, and ensure operational excellence that supports customers and field teams
  • Remove operational barriers that impede sales execution across our dental and orthodontics business; improve the customer and field experience through better service delivery, issue resolution, and process clarity
  • Oversee channel-facing operational communications and ensure consistent ways of working with partners and internal stakeholders
  • Provide business support and strategy for input into commercial operations for our orthodontics and dental businesses

Requirements

What you’ll need
  • Bachelor’s degree
  • 10+ years of progressive experience in channel management, sales operations, commercial operations, key account operations, or related roles
  • 5+ years of people leadership experience
  • Demonstrated experience managing complex channel ecosystems (e.g., distributors, dealers, reseller networks, DSOs) and driving measurable business outcomes through partners
  • MBA or advanced degree in Business, Finance, Supply Chain, or related discipline (preferred)
  • Experience in the dental / orthodontics / medical device industry, including understanding of dental distribution models and DSO dynamics (preferred)
  • Strong working knowledge of commercial operations disciplines such as sales enablement/operations, analytics, CRM, indirect data/POS, chargebacks, forecasting, and issue resolution (preferred)
  • Proven success designing and operationalizing channel programs, partner performance management, and cross-functional execution models (preferred)
  • Advanced analytical capability (building KPI dashboards, running QBRs, translating insights into actions) including comfort working with indirect/channel data
  • Track record of improving customer experience and operational performance by removing systemic barriers and modernizing ways of working

Benefits

Comp & perks
  • Medical, Dental & Vision
  • Health Savings Accounts
  • Health Care & Dependent Care Flexible Spending Accounts
  • Disability Benefits
  • Life Insurance
  • Voluntary Benefits
  • Paid Absences
  • Retirement Benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
channel managementsales operationscommercial operationskey account operationssales enablementanalyticsCRMforecastingissue resolutionKPI dashboards
Soft Skills
leadershipstrategic thinkingcommunicationproblem-solvingcollaborationcustomer experience improvementoperational excellenceprocess claritycross-functional executionpartner performance management
Certifications
Bachelor’s degreeMBA