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About the role
Key responsibilities & impact- Utilizing analytical thinking to review large volumes of chargebacks and sales tracings data
- Owning operational relationships with assigned distributors and managing end-to-end POS/tracings and chargeback processes
- Implementing solutions with distributors to improve data quality and prevent errors
- Leading and participating in end-to-end (E2E) projects across the organization
- Supporting continuous improvement initiatives within chargebacks and sales tracing operations
Requirements
What you’ll need- Bachelor’s degree or higher AND four (4) years of experience in POS/tracings, chargebacks, and process improvements within the medical industry in a private, public, government, or military environment OR
- High school diploma/GED AND seven (7) years of experience in POS/tracings, chargebacks, and process improvements within the medical industry in a private, public, government, or military environment.
- Minimum of three (3) years of experience managing relationships with large distributors within the medical industry
- Green Belt certification and experience utilizing LEAN methodologies
- Knowledge of pricing discrepancies, chargeback claims resolution, and order management systems
- Five (5) years of experience with SAP/Vistex, Salesforce cases, MS Excel, MS PowerPoint, including pivot tables and formulas
- Experience working cross-functionally within an organization
- Strong business and strategic thinking skills across contracting, finance, customer types, and market fundamentals
- Demonstrated ability to drive end-to-end process improvements in chargebacks and sales tracing
Benefits
Comp & perks- Medical, Dental & Vision
- Health Savings Accounts
- Health Care & Dependent Care Flexible Spending Accounts
- Disability Benefits
- Life Insurance
- Voluntary Benefits
- Paid Absences
- Retirement Benefits
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisprocess improvementchargeback managementsales tracingLEAN methodologiesSAPVistexSalesforceMS ExcelMS PowerPoint
Soft Skills
analytical thinkingrelationship managementleadershipstrategic thinkingcross-functional collaborationcontinuous improvement
Certifications
Green Belt certification