Client Advocate

Solventum

. Serve as a trusted advisor and strategic partner to innovative healthcare organizations globally.

Posted 3/29/2026full-timeRemote • Minnesota • 🇺🇸 United StatesSeniorLeadWebsite

About the role

Key responsibilities & impact

Serve as a trusted advisor and strategic partner to innovative healthcare organizations globally.
Cultivate executive-level relationships, drive top quartile client performance, and proactively remove barriers inhibiting success.
Work with a highly experienced team to drive customer retention/renewals of the Solventum HIS portfolio.
Advise clients on business processes and customer workflow improvements.
Lead ROI analysis and performance reviews to demonstrate solution impact.
Ensure consistent, high-level engagement across executive client leadership.

Requirements

What you’ll need

Bachelor’s degree or higher from an accredited institution AND seven (7) years of experience as a RHIA, RHIT, CCS, CDI specialist, RN, Sales Executive, CIC, CCDS, or coding certification, OR Associate degree AND at least eleven (11) years of experience as a RHIA, RHIT, CCS, CDI specialist, RN, Sales Executive, CIC, CCDS, or coding certification.
Strong understanding of Coding and Clinical Documentation Integrity and the workflow associated with an organization's complete Revenue Cycle
Knowledgeable in Electronic Medical Record (EMR) workflows, systems, implementation, and medical professional training
Demonstrated ability to successfully manage and maintain client relationships at multiple levels to include C-Suite.
Experience consulting with clients in health information systems.
Demonstrated knowledge of assigned solutions, services, and products with a high emphasis on ROI metrics: including CMI and other financial metrics
Demonstrated industry knowledge.
Proficient computer skills

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development programs

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

RHIARHITCCSCDI specialistRNSales ExecutiveCICCCDScoding certificationElectronic Medical Record (EMR)

Soft Skills

client relationship managementexecutive-level engagementstrategic partnershipcommunicationproblem-solvingperformance analysiscustomer retentionworkflow improvementleadershipconsulting

Certifications

Bachelor's degreeAssociate degree