Solventum

DME Collections Supervisor

Solventum

full-time

Posted on:

Location Type: Remote

Location: Texas • United States

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Salary

💰 $73,600 - $101,200 per year

About the role

  • Supervising day-to-day activities in Collections to allow your team to meet production goals.
  • Direct and set priorities for your team to meet goals in compliance with federal rules and regulations as well as payer expectations and company policies and procedures.
  • Assists in developing training strategies, coaches and mentors team members based on scorecard performance and customer service expectations.
  • Proactively addresses and resolves issues that may impact customer satisfaction, cash flow, employee attrition and cost.

Requirements

  • Bachelor’s Degree or higher AND (2) years of collections operational experience in a private, public, government or military environment OR High School Diploma/GED AND (7) years of collections operational experience in a private, public, government or military environment
  • 1 year of previous supervisory experience
  • 1 year of experience dealing with third party payer reimbursement drivers
  • Customer service skills
  • Demonstrated use of effective problem-solving skills
  • Proven ability to deal effectively with all employees and external business contacts while conveying a positive, service-oriented attitude
  • Proven ability to multi-task and adapt in a fast paced and changing environment
  • Proven ability to communicate effectively, both verbally and in writing
  • Proven ability to maintain complete confidentiality and discretion in business relationships and exercise sound business judgment
  • Experience with Microsoft Office applications including Word, Excel, and Outlook
Benefits
  • Medical, Dental & Vision
  • Health Savings Accounts
  • Health Care & Dependent Care Flexible Spending Accounts
  • Disability Benefits
  • Life Insurance
  • Voluntary Benefits
  • Paid Absences
  • Retirement Benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
collections operational experiencethird party payer reimbursementproblem-solving skillscustomer service skills
Soft Skills
supervisory experiencecommunication skillsmulti-taskingadaptabilityconfidentialitydiscretionservice-oriented attitude
Certifications
Bachelor’s DegreeHigh School DiplomaGED