Solventum

Treatment Design Technician

Solventum

full-time

Posted on:

Location Type: Hybrid

Location: Heredia • 🇨🇷 Costa Rica

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Job Level

Junior

About the role

  • Collaborate cross-functionally with teams such as FMQC, Data Clean Up and Quality
  • Meet operational goals related to the daily production of orthodontic/dental digital setups, including quality and cycle times
  • Maintain clear and consistent communication with peers and supervisors
  • Performing miscellaneous duties as required by supervision
  • Escalate software (SW) issues via DDS tickets and report EHS concerns promptly
  • Serve as a point of contact for resolving treatment-related issues, depending on the assigned process
  • Demonstrate and apply knowledge of work guidelines effectively
  • Accurately interpret and resolve dental setup cases
  • Adhere to company policies and uphold the organizational culture
  • Maintain ethical behavior and proper queue management
  • Availability to move to other processes if needed (DC, FMQC)

Requirements

  • 1–4 years of experience in the aligner industry as a dental treatment technician
  • Medical background in the orthodontic or dental industry
  • Proficiency in dental CAD/CAM software and/or graphic design tools
  • Strong computer skills, including use of web browsers and Microsoft Office
  • Ability to work effectively in a team environment
  • Strong soft skills for internal and external customer interactions
  • Proven problem-solving and case analysis abilities
  • Excellent oral and written communication skills
  • Advanced English proficiency (80–90%)
  • Candidate must be available to work Wednesday through Sunday schedule
  • Must handle all type of requests in Set Up / Treatment Design Team.
Benefits
  • Solventum offers many programs to help you live your best life – both physically and financially
  • To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
dental treatment techniciandental CAD/CAM softwaregraphic design toolscase analysisproblem-solving
Soft skills
communication skillsteamworkcustomer interactionorganizational skills