Membership Sales Associate

Sollis Health

Membership Sales Associate growing membership for Sollis Health by serving prospective members. Delivering exceptional engagement through responsive communication and consultative selling in healthcare.

Posted 5/15/2026full-timeRemote • California, Colorado, Connecticut, Florida, Illinois, Louisiana, Maryland, Nevada, New Jersey, New York, Pennsylvania, Texas, Virginia, Washington, Wisconsin • 🇺🇸 United StatesJuniorMid-Level💰 $70,000 - $80,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as a first point of contact for inbound membership inquiries, delivering a white-glove, responsive experience via phone, email, and text
Support efforts to improve speed-to-lead by promptly responding to new inquiries and scheduling conversations with prospective members
Conduct initial discovery conversations to understand prospective members’ needs, priorities, and interest in Sollis’ services
Educate prospective members on Sollis’ care model, services, physician access, and membership benefits
Guide qualified prospects through the enrollment process for appropriate membership offerings
Collaborate with senior Membership Directors to support complex or high-touch member conversations as needed
Maintain accurate and timely records of all outreach, follow-ups, and activity in Salesforce
Participate in tours of Sollis facilities when requested (if located in one of our markets)
Partner with Member Services, Operations, and Clinical teams to ensure a smooth and coordinated onboarding experience for new members
Provide feedback on lead quality, member questions, and common objections to help improve sales processes and marketing materials
Represent Sollis professionally and empathetically in all member-facing interactions

Requirements

What you’ll need

Bachelor’s degree required
2–3 years of experience in sales, customer-facing, hospitality, or service-oriented roles. Quota carrying experience preferred.
Experience responding to inbound leads, working toward goals, or supporting a sales process is preferred
Familiarity with Salesforce or another CRM is a plus (training provided)
Comfort working flexible hours as needed to support prospective members, including availability on some weekends, evenings, and holidays
PST working hours preferred.

Benefits

Comp & perks

Excellent benefits, including healthcare, dental, vision
401K with 3% match
Unlimited PTO and Generous Sick Time
12 Observed holidays
Free Sollis Health membership for you and your eligible family members
Employee stock options offering
Annual professional development allocations
Modern, elegant, and high-end work environment

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

sales experiencecustomer service experienceinbound lead responsequota carrying experiencegoal-orientedenrollment process support

Soft Skills

communicationempathycollaborationresponsivenessproblem-solving

Certifications

Bachelor’s degree