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Insurance Authorization Specialist
Solaris HealthInsurance Authorization Specialist managing insurance authorizations to ensure timely patient care and accurate reimbursement. Collaborative role under Financial Clearance management ensuring prior authorization accuracy and financial risk mitigation.
About the role
Key responsibilities & impact- Responsible for securing insurance authorizations for medical services to ensure timely patient care and accurate reimbursement
- Initiate and track insurance prior authorizations for scheduled procedures, imaging, and other medical services
- Verify insurance eligibility and benefits using payer portals or through direct contact with payers
- Accurately document authorization statuses in the electronic medical record (EMR) and Practice Management (PM) system
- Ensure all authorizations are obtained prior to the scheduled date of service to avoid delays or denials
- Work closely with the Manager/Supervisor and Team Lead of Financial Clearance to escalate urgent or complex authorization cases
- Support team objectives and contribute to departmental huddles and workflow optimization initiatives
- Participate in ongoing training and feedback sessions led by the Supervisor to enhance performance and process compliance
- Communicate with insurance carriers to gather necessary clinical documentation and follow up on pending requests
- Identify and report recurring payer issues or trends to the Supervisor for team-level resolution or escalation
- Inform patients of authorization status, potential delays, and what to expect if coverage issues arise
- Coordinate with patient estimation staff to ensure authorizations align with cost estimates and pre-service collections efforts
- Performs other position related duties as assigned
Requirements
What you’ll need- High School Diploma or equivalent required
- Associate’s degree in healthcare administration, billing, or related field preferred
- Minimum 1 year of experience in medical office, insurance verification, or healthcare billing
- Comprehensive understanding of insurance verification, contract benefits and medical terminology
- Professional verbal and written communication skills
- Proficient in payer portals, EMR systems, and Microsoft Office
- Excellent organizational skills and attention to detail
- Excellent customer service skills
- Strong analytical and problem-solving skills
Benefits
Comp & perks- Health insurance
- Dental insurance
- Vision insurance
- Life Insurance
- Pet Insurance
- Health savings account
- Paid sick time
- Paid time off
- Paid holidays
- Profit sharing
- Retirement plan
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
insurance authorizationsinsurance verificationmedical terminologybillingdocumentationworkflow optimizationclinical documentationproblem-solvingattention to detailcustomer service
Soft Skills
communicationorganizational skillsanalytical skillsteam collaborationescalationtraining participationperformance enhancementpatient interactionissue reportingsupporting team objectives
Certifications
High School DiplomaAssociate’s degree in healthcare administration