System Analyst / Business Analyst

Software Mind

System Analyst at Software Mind developing solutions for telecom OSS platforms. Collaborating with teams to refine requirements and support service delivery across networks.

Posted 4/28/2026full-timeRemote • 🇵🇱 PolandMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Gather and refine business and system requirements together with stakeholders
Translate real-world network concepts into system logic, data structures, and features
Prepare clear documentation (requirements, diagrams, API specs) that developers can actually use
Create mockups or simple prototypes to help visualize and validate ideas early
Work closely with developers on implementation details and integrations (WS/REST)
Support testing and help verify whether the system behaves as expected
Analyze incoming issues from the client and decide whether it’s a bug or an improvement
Help keep backlog and tasks organized, especially when extra coordination is needed

Requirements

What you’ll need

Experience working as a System or Business Analyst in IT projects
Ability to understand complex systems and break them down into clear requirements
Experience with APIs and system integrations
Confidence in working with documentation (requirements, diagrams, structured specs)
Ability to work closely with both developers and business stakeholders
Strong communication skills and ease in discussing ideas, problems, and solutions
Experience in managing or refining backlog and writing user stories/tasks
Telecom (especially OSS) experience is welcome, but not required if you can quickly get up to speed in a new domain

Benefits

Comp & perks

Flexible employment and remote work
International projects with leading global clients
International business trips
Non-corporate atmosphere
Language classes
Internal & external training
Private healthcare and insurance
Multisport card
Well-being initiatives

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business analysissystem analysisAPI integrationrequirements gatheringdocumentation preparationmockup creationprototypingbacklog managementuser story writingtesting support

Soft Skills

communicationcollaborationproblem-solvingorganizational skillsstakeholder engagementanalytical thinkingadaptabilityattention to detailcoordinationclarity in documentation