Software Mind

Junior Linux Engineer

Software Mind

full-time

Posted on:

Location Type: Remote

Location: Poland

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Job Level

Junior

Tech Stack

Linux

About the role

  • Support of IT systems and Linux-based environments
  • Monitoring incoming requests and managing ticket queues
  • Dispatching incidents and service requests to appropriate resolver teams
  • Initial incident analysis and basic troubleshooting
  • Supporting access management processes
  • Assisting with patch management and system updates
  • Creating and maintaining technical documentation
  • Supporting senior engineers during ongoing operational tasks and projects
  • Collaborating closely with teams located in the Netherlands
  • Ensuring proper ticket handling according to SLA and operational procedures

Requirements

  • Currently enrolled in a university degree program in Computer Science, IT, Telecommunications, or related field
  • Experience working with ticketing systems, dispatching, or queue management processes
  • Basic knowledge of Linux operating systems
  • Analytical thinking and problem-solving skills
  • Good communication skills and willingness to learn
  • Ability to work in an international team environment
  • English language proficiency (minimum B2)
Benefits
  • Flexible employment and remote work
  • International projects with leading global clients
  • International business trips
  • Non-corporate atmosphere
  • Language classes
  • Internal & external training
  • Private healthcare and insurance
  • Multisport card
  • Well-being initiatives
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Linux operating systemsincident analysisbasic troubleshootingpatch managementsystem updatestechnical documentation
Soft Skills
analytical thinkingproblem-solvingcommunication skillswillingness to learnteam collaboration