FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Tech Stack
Tools & technologiesGoJavaScriptPython
About the role
Key responsibilities & impact- Lead discussions and product demonstrations to showcase capabilities; address customer challenges, respond to questions, and handle objections.
- Craft technical content to guide customers in implementing specific use cases or extending our solution.
- Collaborate with account teams to understand customer requirements and translate them to Socket capabilities, emphasizing business value.
- Support Proof of Concepts (POCs) that align with customer requirements; provide technical expertise, troubleshooting, and guidance throughout the evaluation process.
- Provide guidance on integrating solutions into the customer's existing infrastructure.
- Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales.
- Collaborate with Customer Success to drive post-sales revenue, ensure retention, and contribute to growth.
- Execute cross-functional projects involving teams such as Engineering, Sales, and Marketing.
Requirements
What you’ll need- Prior technical experience in roles like Software Development, TAM, Solutions Architect, Product Support, etc
- Hands-on experience working in customer facing roles.
- Ability to multitask and efficiently handle multiple competing priorities, delegating when necessary while being highly organized, detail oriented, and demonstrating excellent time management skills.
- Empathetic mindset for the customer and a commitment to delving deep into the challenges they present or experience.
- Ability to work cross-functionally and contribute directly to Sales, Product and Engineering teams.
- Ability and desire to learn new tools and technologies.
- Familiarity with web APIs, SDKs, and other technical frameworks is a plus.
- Must be able to read/write basic scripts in languages Python, JS, or Golang.
- Knowledge of common source control managers such as gitlab or bitbucket.
Benefits
Comp & perks- Market competitive salary bands
- Meaningful equity program
- Comprehensive health benefits for you and your family
- Flexible time-off, holidays, and winter shutdown to rest & recharge
- Paid parental leave
- Remote-first, with quarterly team off-sites
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
PythonJavaScriptGolangweb APIsSDKssource controlgitlabbitbucket
Soft Skills
customer facingmultitaskingorganizationaldetail orientedtime managementempathetic mindsetcross-functional collaboration