SNHU Careers

Student Portal Content Specialist

SNHU Careers

full-time

Posted on:

Location Type: Remote

Location: Alabama • Arizona • United States

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Salary

💰 $53,156 - $85,068 per year

Job Level

Entry Level

About the role

  • Provide a unified and organized view of learner portal content across departments and place a high focus on maintaining brand consistency and integration with message, tone, and voice.
  • Manage an accessible content calendar with publish date schedules and target audiences.
  • Develop and publish brand-appropriate, engaging, student-facing content representative of all interests and departments.
  • Work in collaboration with internal stakeholders across all student-facing departments to identify content needs and audience segmentation.
  • Ensure quality control and adherence to brand guidelines based on established governance plan, including accuracy in audience targeting and content delivery.
  • Comply with robust CMS quality assurance and publishing process.
  • Support ongoing portal maintenance including routine updates and adjustments based on learner engagement.
  • Monitor student engagement and portal traffic metrics.
  • Develop and share monthly engagement and traffic reports to inform strategy and content adjustments.
  • Attendance, punctuality, and reliability are essential functions of this role.
  • Other duties and responsibilities as assigned.

Requirements

  • Three years of experience in marketing or communications
  • Bachelor's degree in communications, marketing or related field (such as journalism, creative writing, or graphic design)
  • Demonstrate strong communication skills to provide a shared understanding across departments and teams
  • An understanding of the student life cycle, and a desire to grow as part of an integrated team
  • Experience in CMS, CRM, and student engagement platforms
  • Excellent time management and attention to detail
  • Proficient in managing and maintaining focus on key projects
  • Demonstrated flexibility in meeting deadlines and deliverables
  • Experience understanding and using data and analytics
Benefits
  • High-quality, low-deductible medical insurance
  • Low to no-cost dental and vision plans
  • 5 weeks of paid time off (plus almost a dozen paid holidays)
  • Employer-funded retirement
  • Free tuition program
  • Parental leave
  • Mental health and wellbeing resources
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
content developmentaudience segmentationquality controldata analysisengagement metricscontent publishingproject managementbrand consistencycontent calendar managementstudent engagement
Soft Skills
communicationattention to detailtime managementflexibilitycollaborationreliabilityorganizational skillsadaptabilityproblem-solvingcreativity