Consultant

• Promote knowledge sharing through our operational business processes identifying appropriate channels for storing information
• Document processes and protocols and create procedures to maintain information integrity.
• Recommend tools and knowledge management systems to promote ease of use and access to information.
• Maintain Content Management System information and make updates.
• Monitor and evaluate the knowledge sharing system, work with partners to identify opportunities and improvements.
• Provide knowledge management best practices to company partners.
• Work with us and our partners to identify opportunities and improvements to content structure, appropriate knowledge base, or repository for information.
• Distribute policy or process changes to appropriate audiences and maintain version control.
• Identify when policy updates necessitate training, communication, knowledge articles, or meetings.
• Work with the Curriculum Developer to identify accurate information to inform training content.
• Participate in meetings and work with partners to document process updates.
• Participate in team level evaluation of work queue, projects, and priorities.
• Other responsibilities as assigned.

Knowledge Management Consultant

Domain Consultant 1 – Cortex/Cloud

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WMS Consultant