Account Manager

• Manage a team of Account Managers, coaching functional excellence as defined in roles and responsibilities, supporting new team members in onboarding and building their Snap expertise
• Collaborate and partner with Account Management leadership and Sales leadership to ensure accounts and teams are resourced to maximize positive impact to the business
• Identify and proliferate category and/or vertical trends; guiding KPI-driven measurement strategies, identifying performance trends, optimizing campaigns to achieve results, and providing strategies for upsell opportunities
• Build a culture of sharing and disseminate best in class work across the team and broader organization
• Partner with cross-functional teams (e.g. Sales Enablement, Product Marketing, Ad Support, Analytics, Marketing Science, Creative Strategy) to identify opportunities for training and defining/improving workstreams
• Identify areas of skill development; partner as appropriate in training efforts
• Advocate in service of category/vertical product interests; educate the team in the GTM process of new products/features
• Serve as an escalation point of contact for campaign-related and technical issues

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