Train Service Controller

SMRT Corporation Ltd

full-time

Posted on: 3/19/2026

Location Type: Office

Location: Bukit Panjang • Singapore

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Job Level

Mid-Level Senior

About the role

Responsible for the compliance of train deployment.
Responsible for smooth train operation.
Responsible for effective recovery of train service delay.
To co-ordinate train related activities.
To operate ATC, MRS and ORS consoles, MMI switch and pushbutton panel, manual control and auxiliary control panels.
Responsible for logging of OCC occurrence log.
Attend to passenger’s queries through station intercom.
Monitor AFC/CCTV and make PA.
Responsible for the backup of subsystems in OCC/CER.
To perform administrative functions.
To constantly monitor and ensure smooth operation of trains.
To co-ordinate with Recovery staff through MRS for any train related issue.
To monitor and ensure that PDS is in healthy state.
To ensure the correct master schedule is operating at all time.
To operate MMI, manual control and auxiliary control panels when required.
To remotely participate and co-ordinate in train activities. E.g. train storage, train dispatch, register/de-register train, car wash, couple/uncouple train, sweep train, etc.
To attend to alarm on panels and consoles.
To report train faults in the RIMS and inform maintenance staff.
To log all OCC events and incidents in RIMS and in OCC occurrence log.
To perform any other duties that are assigned from time to time by superior.
To report station faults in the RIMS and inform maintenance staff.
To perform backup for subsystems in OCC/CER.
To ensure the subsystems in OCC/CER are operational.
To generate and compile report, and assist in report analysis.
To housekeep the OCC/CER. It includes the maintenance/housekeeping of all files, record/log books, notice boards, notices, etc.
To perform any other duties that are assigned from time to time by superior.

Requirements

Diploma with any Engineering background
Effective in handling stress and analyze systematically
Make sound and safe decision
Able to work on 3 rotating shift

Benefits

Your Work Matters – your ideas and contributions work towards building the future of our transport system and create positive impacts to the community.
Your Development Matters – we offer diverse careers and learning opportunities for our people to grow you to the fullest of your potential.
An exciting and rewarding career is waiting for you at SMRT. Join us and embark on a journey that matters.
You Matter – we take care of you and your well-being.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

train operationtrain service recoveryOCC occurrence loggingmonitoring AFCCCTV operationPA system operationRIMS reportingsubsystem backupreport generationadministrative functions

Soft Skills

stress managementanalytical skillsdecision makingcoordinationcommunication

Certifications

Diploma in Engineering