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About the role
Key responsibilities & impact- Oversee a portfolio of large-scale technology programs, ensuring strategic alignment, operational excellence, and financial performance across multiple client engagements.
- Lead the end-to-end governance and delivery oversight of a portfolio of complex IT and infrastructure programs.
- Prioritize projects based on business value, resource availability, strategic objectives, and risk.
- Establish and maintain portfolio governance standards, delivery methodologies, and reporting frameworks.
- Oversee portfolio resource planning, capacity management, and workload balancing.
- Build trusted relationships with executive client stakeholders, delivery leaders, and cross-functional teams.
- Facilitate portfolio reviews, executive steering committees, financial reviews, and risk management sessions.
- Monitor portfolio health, ensuring programs remain aligned with scope, schedule, budget, and quality objectives.
- Manage portfolio financial performance, including forecasting, revenue, gross margin, utilization, backlog, and profitability.
- Identify, assess, and proactively mitigate portfolio-level risks, issues, and dependencies.
- Lead, mentor, and develop Program Managers and Project Managers, fostering a culture of accountability and continuous improvement.
- Develop executive dashboards and portfolio reporting that provide actionable business insights.
- Drive process improvements that increase delivery efficiency, stakeholder satisfaction, and operational maturity.
Requirements
What you’ll need- Bachelor's degree in Business, Engineering, Information Technology, or related field.
- 10+ years of experience in program and project management.
- 5+ years leading large, cross-functional IT or infrastructure programs in a Professional Services and/or Managed Services environment.
- Proven experience managing complex portfolios of enterprise technology projects.
- Strong leadership experience managing and developing Program Managers and Project Managers.
- Expertise in portfolio governance, strategic planning, risk management, and organizational change.
- Strong experience with budgeting, forecasting, revenue management, financial reporting, and profitability analysis for multimillion-dollar portfolios.
- Experience with IT infrastructure programs and enterprise technology delivery.
- Proficiency with project and portfolio management tools such as Microsoft Project, Smartsheet, and Power BI.
- Excellent executive communication, stakeholder management, negotiation, and conflict resolution skills.
- Strong analytical, organizational, and strategic thinking capabilities.
- High emotional intelligence with the ability to influence across matrixed organizations.
Benefits
Comp & perks- Health insurance
- Flexible work arrangements
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Program ManagementProject ManagementBudgetingForecastingFinancial ReportingStrategic PlanningRisk AssessmentOrganizational ChangeCapacity ManagementWorkload Balancing
Soft Skills
LeadershipNegotiationConflict ResolutionAnalytical ThinkingEmotional Intelligence
