Slasify

Account Manager

Slasify

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇹🇼 Taiwan

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Job Level

Mid-LevelSenior

Tech Stack

Go

About the role

  • - Develop trusted advisor relationships with clients
  • - Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • - Responsible for the onboarding and offboarding of clients and its employees
  • - Clearly communicate/update the progress of monthly/quarterly initiatives to leadership
  • - Prepare monthly reports for client accounts and collaborate with finance team on accurate and timely invoicing
  • - Accurately crosscheck and confirm payroll and reimbursements of clients’ employees
  • - Collaborate with sales team to identify and grow opportunities within territory
  • - Assist with challenging client requests or issue escalations as needed

Requirements

  • - Prior professional experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
  • - Minimum 2~3 years of experience in a client facing role
  • - High attention to detail and excellent organizational skills
  • - Experience with CRM software and project management tools
  • - Proven ability to juggle multiple client accounts and time-sensitive projects at a time
  • - Excellent listening, collaboration and cross-cultural patience and understanding
  • - Go-getter attitude with strong problem solving skills and a curiosity to learn
  • - Ability to work independently without constant supervision, prior remote working experience is a plus
  • - Strong verbal and written communication skills
  • - Fluency in English and Mandarin Chinese is a must
Benefits
  • - Unlimited holidays (but sorry, you cannot cash out)
  • - Flexible working hours
  • - Laptop buy-back policy
  • - Seasonal bonus

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
client onboardingclient offboardingpayroll processinginvoicingreport preparationaccount managementproject management
Soft skills
attention to detailorganizational skillsproblem solvingcollaborationcommunicationcross-cultural understandingindependencecuriosity to learn