Claims Intake Specialist

Skyward Specialty Insurance

Claims Intake Specialist managing incoming claim-related correspondence and supporting claims professionals at Skyward Specialty Insurance. Organizing files and assisting with operational improvements in a dynamic environment.

Posted 7/7/2026full-timeKennesaw • 🇺🇸 United StatesMid-LevelSenior💰 $55,000 - $65,000 per yearWebsite

About the role

Key responsibilities & impact

Supports the Claims team by managing incoming claim-related correspondence
Organizes electronic claim files
Assists claims professionals with administrative and document preparation needs
Sorts, orders, indexes, and files claim-related mail received via email
Creates and organizes ImageRight folders/zip folders as needed to support claim file structure and accessibility
Drafts documents and provides administrative and operational support to claims professionals
Assists with special projects and other duties as needed due to business change and growth
Participates in continuous claims process and operational improvement efforts, including identifying workflow efficiencies and supporting implementation of improvements

Requirements

What you’ll need

3+ years of administrative support experience
Insurance industry (Claims) experience is a plus, but not required
Highly organized and efficient in a fast-paced, multi-task environment; able to prioritize effectively to accomplish objectives with creativity and enthusiasm
Working knowledge of Microsoft Office applications (e.g., Outlook, Word, Excel)
Ability to work well with people in a high-performing environment, supporting teamwork and collaboration

Benefits

Comp & perks

Health and welfare benefits
Tuition and professional certification assistance
401k savings
Elective participation in the Employee Stock Purchase Program
Paid time off
Paid holidays
Child bonding leave
Employee assistance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Document PreparationClaims ManagementWorkflow EfficiencyFile OrganizationImageRight Knowledge

Soft Skills

TeamworkCollaborationCreativityEnthusiasmMulti-tasking