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Tech Stack
Tools & technologiesAnsibleFirewallsiOSPythonSwitching
About the role
Key responsibilities & impact- Escalation for critical, high severity network incidents.
- Analytics and forensics for major incidents.
- Delivery of management platforms and new toolsets for the Support organisation.
- Drive process improvements within the wider Enterprise Networking organisation.
- Contribute to infrastructure project deliverables and work with business customers.
- Mentor Support engineers and contribute to career development.
- Collaborate with Support, Automation, Design/Delivery, Security and other infrastructure teams to ensure aligned end‑to‑end supportability.
Requirements
What you’ll need- Qualified to Cisco CCNP level or equivalent
- Extensive experience of working in a Support and Operations environment
- Proven experience of delivering and running network management platforms (e.g. Netbrain, Solarwinds, Cisco DNA centre etc.)
- Experience with automation frameworks (Scripting, Python, Ansible, REST APIs)
- Extensive knowledge of all Enterprise networking technologies including Firewalls (Palo Alto / Cisco ASA), Load Balancers (F5), Switching and Routing Fabrics (EVPN/ACI/IOS-XE)
Benefits
Comp & perks- Free Sky TV package , including Sky Sports and Sky Cinema
- Pension package with up to 9% employer contribution
- Private healthcare with mental health support
- Aviva Digital GP and dental insurance
- Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect
- Sharesave and Tech schemes
- A range of Sky VIP rewards and experiences
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
network management platformsautomation frameworksscriptingPythonAnsibleREST APIsFirewallsLoad BalancersSwitchingRouting Fabrics
Soft Skills
mentoringcollaborationprocess improvementanalyticsforensics
Certifications
Cisco CCNP
