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Trainee Financial Adviser
Skipton Building SocietyFinancial Planning Consultant aiding customers with financial future planning at Skipton Building Society. Building relationships through expert guidance in financial advice with a focus on risk management.
About the role
Key responsibilities & impact- Working closely with branch teams and Financial Advisers to support the delivery of first meetings with new customers
- Leading discussions around key areas such as pensions, investments and inheritance tax, introducing our proposition in a clear and engaging way
- Preparing customers ahead of their first meeting with a Financial Adviser, ensuring they feel confident and well informed
- Gathering and accurately recording all relevant information on our customer relationship management (CRM) system to support the advice process
- Providing advisers with a full picture of each customer (including key ‘soft facts’) to help create a seamless and positive customer journey
- Using your communication skills to build rapport, understand each customer’s goals and motivations, and help them make informed decisions about their finances
Requirements
What you’ll need- Experience supporting customers or advisers
- Fully Diploma qualified or close to achieving it
- Some experience within the financial services industry
- Confident in providing expert, personalised guidance tailored to each customer’s needs
- Natural and confident communicator with a passion for delivering excellent customer service
- Strong organisational skills, with the ability to maintain high quality and compliance standards in a fast paced, high-volume environment
- Flexible and adaptable, with a positive approach to change
- Comfortable learning new systems, processes and technology quickly
Benefits
Comp & perks- Annual discretionary bonus scheme
- 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days
- Holiday trading scheme allowing the ability to buy and sell additional annual leave days
- Matching employer pension contribution (up to 10% per annum)
- Colleague mortgage (conditions apply)
- Salary sacrifice scheme for hybrid & electric car
- A commitment to training and development
- Private medical insurance for all our colleagues
- 3 paid volunteering days per annum
- Diverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groups
- Health and wellbeing benefits including cycle to work initiative and discounted gym membership
ATS Keywords
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Soft Skills
communication skillsrapport buildingcustomer serviceorganisational skillsflexibilityadaptabilitypersonalised guidanceconfidence
Certifications
Diploma qualified