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Skipton Building Society

Trainee Financial Adviser

Skipton Building Society

Financial Planning Consultant aiding customers with financial future planning at Skipton Building Society. Building relationships through expert guidance in financial advice with a focus on risk management.

Posted 5/30/2026full-timeBlackburn • 🇬🇧 United KingdomEntry Level💰 £35,000 per yearWebsite

About the role

Key responsibilities & impact
  • Working closely with branch teams and Financial Advisers to support the delivery of first meetings with new customers
  • Leading discussions around key areas such as pensions, investments and inheritance tax, introducing our proposition in a clear and engaging way
  • Preparing customers ahead of their first meeting with a Financial Adviser, ensuring they feel confident and well informed
  • Gathering and accurately recording all relevant information on our customer relationship management (CRM) system to support the advice process
  • Providing advisers with a full picture of each customer (including key ‘soft facts’) to help create a seamless and positive customer journey
  • Using your communication skills to build rapport, understand each customer’s goals and motivations, and help them make informed decisions about their finances

Requirements

What you’ll need
  • Experience supporting customers or advisers
  • Fully Diploma qualified or close to achieving it
  • Some experience within the financial services industry
  • Confident in providing expert, personalised guidance tailored to each customer’s needs
  • Natural and confident communicator with a passion for delivering excellent customer service
  • Strong organisational skills, with the ability to maintain high quality and compliance standards in a fast paced, high-volume environment
  • Flexible and adaptable, with a positive approach to change
  • Comfortable learning new systems, processes and technology quickly

Benefits

Comp & perks
  • Annual discretionary bonus scheme
  • 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days
  • Holiday trading scheme allowing the ability to buy and sell additional annual leave days
  • Matching employer pension contribution (up to 10% per annum)
  • Colleague mortgage (conditions apply)
  • Salary sacrifice scheme for hybrid & electric car
  • A commitment to training and development
  • Private medical insurance for all our colleagues
  • 3 paid volunteering days per annum
  • Diverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groups
  • Health and wellbeing benefits including cycle to work initiative and discounted gym membership

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Soft Skills
communication skillsrapport buildingcustomer serviceorganisational skillsflexibilityadaptabilitypersonalised guidanceconfidence
Certifications
Diploma qualified