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Director, Client Service Operations
skillventory - A Leading Talent Research FirmLeadership role managing Client Service Managers in Workplace Investing. Ensuring operational functions for various corporate markets and client satisfaction with a focus on retention.
About the role
Key responsibilities & impact- Lead a team of Client Service Managers (CSMs) within Workplace Investing
- Responsible for operational functions for Defined Contribution, Non-Qualified, and Health Savings Accounts
- Measure success through client satisfaction, loyalty, and retention results
- Participate in and lead cross-functional initiatives having significant business impact.
Requirements
What you’ll need- Knowledge of DC, NQ, HSA plans and ERISA
- Leadership experience preferred
- Varied experience in providing client service
- Outstanding relationship building and communicator
- Flexible with excellent planning and organizational skills
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account skillventory - A Leading Talent Research Firm Website LinkedIn All Job Openings 201 - 500 employees Founded 2008 Skillventory is a leading name among top recruitment consultants having clients PAN India. Started in 2008, we feel delighted to state that we helped in shaping the careers of more than 20000 job seekers. We are a full spectrum Manpower Consultancy Firm, fulfilling manpower requirements of businesses by offering the wide range of services from Executive Search, Recruitment, Specialists-on-Contract, HR Automation, Consulting, Outsourcing, and Training. We are easily accessible, reachable and serving clients across India effectively and efficiently, as we are located in 6 major locations of the country, with Workstations in Indore , Mumbai , Ahmedabad ,Bangalore , New Delhi and Pune Director, Client Service Operations Job not on LinkedIn 🔥 1 minute ago 🏢 null – Onsite ⏰ Full Time 🔴 Lead 📁 Client Services Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Lead a team of Client Service Managers (CSMs) within Workplace Investing
- Responsible for operational functions for Defined Contribution, Non-Qualified, and Health Savings Accounts
- Measure success through client satisfaction, loyalty, and retention results
- Participate in and lead cross-functional initiatives having significant business impact. 🎯 Requirements
- Knowledge of DC, NQ, HSA plans and ERISA
- Leadership experience preferred
- Varied experience in providing client service
- Outstanding relationship building and communicator
- Flexible with excellent planning and organizational skills Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Director, Client Services 🔥 26 minutes ago Sedgwick 10,000+ employees 🏢 Enterprise 📋 Compliance Website LinkedIn All Job Openings Director of Client Services overseeing client account management and satisfaction strategies at Sedgwick. Leading client retention, revenue growth, and program management for jumbo clients. ⏰ Full Time 🔴 Lead 📁 Client Services 🦅 H1B Visa Sponsor Client Service – Assistant Vice President 🔥 46 minutes ago State Street 10,000+ employees 💸 Finance 💳 Fintech 🏦 Banking Website LinkedIn All Job Openings Assistant Vice President overseeing client service performance within State Street's Investment Services division. Managing client relationships and ensuring high-quality outcomes for our clients. 🏢 Quincy – Onsite 💵 $80k - $140k / year ⏰ Full Time 🔴 Lead 📁 Client Services 🦅 H1B Visa Sponsor Compliance & Operational Risk Manager – Client Services 🕒 2 days ago Bank of America 10,000+ employees 🏦 Banking 💸 Finance 💳 Fintech Website LinkedIn All Job Openings GCOR Manager managing compliance and operational risk for Client Services at Bank of America. Responsible for team leadership, risk assessments, and regulatory alignment in the financial services sector. 🏢 Charlotte – Onsite ⏰ Full Time 🟠 Senior 🔴 Lead 📁 Client Services 🦅 H1B Visa Sponsor Client Relationship Executive – RCMS Managed Services 🕒 June 25 PwC 10,000+ employees 💸 Finance ☁️ SaaS Website LinkedIn All Job Openings Client Relationship Executive developing strategies to drive revenue and grow client relationships at PwC. Overseeing projects, mentoring teams, and promoting firm values across multiple U.S. locations. 🏢 Kansas City – Onsite 💵 $122.5k - $423.8k / year 💰 Grant on 2023-09 ⏰ Full Time 🟠 Senior 🔴 Lead 📁 Client Services 🦅 H1B Visa Sponsor Bi-Lingual Client Service Officer, Assistant Vice President 🕒 June 17 Citi 10,000+ employees 🏦 Banking 💸 Finance 💳 Fintech Website LinkedIn All Job Openings Bi-Lingual Client Service Officer managing service for Ultra High Net Worth Individuals and Families. Ensuring effective client communication and operational delivery. 🏢 Miami – Onsite 💵 $81.6k - $122.4k / year 💰 Post-IPO Equity on 2018-05 ⏰ Full Time 🔴 Lead 📁 Client Services 🦅 H1B Visa Sponsor 🗣️🇪🇸 Spanish Required View More Client Services Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs
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Hard Skills & Tools
Operational Functions ManagementClient Satisfaction MeasurementCross-Functional Initiative Leadership
Soft Skills
Outstanding Relationship BuildingExcellent CommunicationPlanning SkillsOrganizational Skills