Director – Advanced Resiliency Operations

skillventory - A Leading Talent Research Firm

Director of Advanced Operations managing technology resiliency for Fidelity Investments. Engaging business units and stakeholders to mitigate risk and ensure continuous improvement in service delivery.

Posted 6/23/2026full-timeMerrimack • Kentucky, New Hampshire, Rhode Island, Texas • 🇺🇸 United StatesLeadWebsite

Tech Stack

Tools & technologies

CloudDistributed Systems

About the role

Key responsibilities & impact

Lead the facilitation of enterprise-level resiliency, results gathering, analysis, and reporting of results to applicable management teams.
Engage key business operations and/or technology stakeholders to discuss current and emerging risk exposures.
Articulate the need and options to remediate gaps, and drive the overall TRR Program forward through continuous improvement.
Coordinate the creation and maintenance of Fidelity recovery capabilities at mass scale for firm-wide recovery.
Partner with BUs to define, inventory and sequence critical business services.
Partner with IT product and support teams to map application dependencies to critical business services.
Assess effectiveness and validate documented architecture patterns.
Identify architecture pattern deviations, track and escalate remediations.
Respond to emerging technology resiliency challenges and changes.
Solve complicated problems, demonstrate confidence with unanticipated situations, and help find innovative ways to mitigate risk using advanced analytical and critical thinking skills.
Participate in the incident response program and recovery activities for business operations, technology or vendor disruptions.

Requirements

What you’ll need

10-15 years demonstrated ability and familiarity with a range of technology platforms and environments such as cloud services, open/distributed systems, and mainframe.
Experience collaborating across business units and products including third parties to analyze and test response capabilities.
Exposure to defining and setting architecture standards, and the ability to review technical configurations.
You understand the interaction across the technology stack from an application, middleware, database, server, router, network, and storage devices.
Familiarity with data replication technologies and methods as well as cloud and hybrid cloud configurations and solutions.
Experience in Disaster Recovery, Business Continuity or Risk related programs.
Functional knowledge and experience with emergency response and crisis management (preferred).
Bachelor’s or Master’s Degree in Computer Information Systems, Engineering, Data Analytics or Risk Management Discipline.

Benefits

Comp & perks

Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

cloud servicesopen/distributed systemsmainframedata replication technologiescloud configurationshybrid cloud solutionsDisaster RecoveryBusiness ContinuityRisk Managementarchitecture standards

Soft Skills

analytical skillscritical thinkingproblem-solvingcommunicationcollaborationconfidenceinnovationcontinuous improvementstakeholder engagementincident response

Certifications

Bachelor’s DegreeMaster’s Degree