Manager, Fraud – Debit Card Operations

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Manager in Fraud (Debit Card) Operations at Fidelity, supporting fraud detection capabilities and operational frameworks. Collaborating on planning, discussions, and documentation in a fast-paced environment.

Posted 6/17/2026full-timeMerrimack • Kentucky, New Hampshire, Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Support the design and development of operational frameworks for GFDO.
Assist GFDO in preparing for transition to in-house debit card fraud detection.
Participate in planning calls, operational design discussions, and cross-functional workstreams.
Document requirements and workflow considerations.
Manage multiple priorities in a fast-moving environment.
Synthesize information, document outcomes, and support operational readiness efforts.

Requirements

What you’ll need

Bachelor’s degree in business, analytics, finance, or related field.
Experience in fraud detection operations or related fraud-monitoring roles.
Strong analytical and documentation skills.
Ability to communicate complex concepts clearly.
Strong organizational skills and adaptability.
Collaboration skills across diverse teams.
FINRA 7, 63 required.
Supervisory 9/10 or 24 to be obtained within 6 mos.
Openness to future people-leadership responsibilities

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

fraud detectionoperational frameworksdocumentationanalytical skills

Soft Skills

communicationorganizational skillsadaptabilitycollaboration

Certifications

FINRA 7FINRA 63Supervisory 9/10Supervisory 24