Director, Process Improvement

skillventory - A Leading Talent Research Firm

Director of Business Process Improvement at Fidelity, enhancing operational efficiency through structured methodologies. Engaging with cross-functional teams and driving measurable improvements.

Posted 6/11/2026full-timeCovington • Kentucky, New Hampshire, Rhode Island, Texas • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Support cross-functional operating model change and transformation
Analyze data and design, develop, and deploy practical solutions
Collaborate with business leaders to observe operations

Requirements

What you’ll need

8+ years of experience delivering quantifiable business performance improvement through hands-on process improvement and operational change in large organizations
Strong knowledge of Six Sigma, Lean, and quality management methodologies
Experience with digital solutions and automation
Proficient in business writing and presentation creation using PowerPoint
Experience with conducting current state process mapping and observation

Benefits

Comp & perks

Health insurance
401(k) retirement plans
Paid time off
Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Six SigmaLeanquality managementprocess improvementcurrent state process mappingdata analysisdigital solutionsautomation

Soft Skills

collaborationbusiness writingpresentation creation