Director, Client Service Operations

skillventory - A Leading Talent Research Firm

Functional Execution Lead improving operations for client service teams. Leading changes, managing initiatives, and supporting new business opportunities in a collaborative environment.

Posted 5/31/2026full-timeDurham • New Hampshire, New Mexico, North Carolina, Texas • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Leading implementation of operational changes
Managing efficiency initiatives
Partnering to review reporting and resolve challenges
Building relationships across teams
Supporting new business opportunities with operational insights

Requirements

What you’ll need

Experience in operations
Strong interest in improving team collaboration
Leadership in initiatives
Ability to communicate clearly
Experience with employee benefit plans
Bachelor’s degree preferred, equivalent experience valued

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

leadershipcommunicationteam collaboration