Vice President, User Experience Content Strategy

skillventory - A Leading Talent Research Firm

Vice President of User Experience Content Strategy at Fidelity managing UX teams and crafting user-focused content. Leading communication strategies for financial services and enhancing customer engagement through digital platforms.

Posted 5/5/2026full-timeMassachusetts, Rhode Island • 🇺🇸 United StatesLead💰 $125,000 - $258,000 per yearWebsite

About the role

Key responsibilities & impact

Partnering with Product, Design, and Research teams to shape core trading activities
Lead a group of User Experience Writers and Content Strategists
Craft intuitive, instructional, and conversational content
Play a pivotal role in leading end-to-end communication strategies
Collaborate with Product Area Leads and manage prioritization, staffing, and project coordination

Requirements

What you’ll need

10+ years of progressive leadership in user experience, content strategy, and design
5+ years of experience in financial services, the industry language is fluent to you
5+ years managing a team of 5 or more UX Writers, Content Strategists, or Designers
Experience creating personalized experiences across mobile and web platforms
5+ years of experience in financial services, financial planning, or wealth management
Proven leadership skills with the ability to think strategically and execute tactically when needed

Benefits

Comp & perks

comprehensive health care coverage and emotional well-being support
market-leading retirement
generous paid time off and parental leave
charitable giving employee match program
educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

user experiencecontent strategydesignpersonalized experiencesmobile platformsweb platforms

Soft Skills

leadershipstrategic thinkingtactical executioncollaborationproject coordination