Digital Marketing Manager

skillventory - A Leading Talent Research Firm

UX Writer overseeing content strategies for Fidelity’s digital platforms, guiding novice investors and advanced traders through financial topics. Collaborating with marketing and design teams for effective user experiences.

Posted 5/5/2026full-timeSmithfield • Massachusetts, Rhode Island • 🇺🇸 United StatesMid-LevelSenior💰 $74,000 - $141,000 per yearWebsite

About the role

Key responsibilities & impact

play a critical role in shaping customer experiences across Fidelity’s digital ecosystem
help novice investors understand the fundamentals while supporting advanced traders as they navigate more complex financial topics—translating complexity into clear, effective content
collaborate closely with Marketing partners to create web pages on Fidelity.com that guide customers to the right solutions
partner with Product and Design teams to introduce new features within our crypto offerings, clearly communicating the value of concepts such as diversification across the blockchain and staking
craft clear, compelling interface copy for end-to-end user flows, in-context education, and personalized messaging that spans the customer journey
use data and analytics to test, iterate, and continuously improve content effectiveness

Requirements

What you’ll need

3–5 years of professional writing experience in UX writing, copywriting, or technical writing within financial services or a related field
Your portfolio includes examples across mobile apps and web experiences, ideally spanning financial services and other consumer-facing industries (e.g., retail)
A versatile writer who can tailor messaging for diverse audiences—from individuals just getting started with investing to advanced traders seeking deeper insights
A clear communicator who can break down complex financial topics into conversational, approachable language
A curious collaborator who asks thoughtful questions and works effectively with business partners, legal teams, and cross-functional stakeholders.
Experience creating personalized content across mobile and web platforms

Benefits

Comp & perks

comprehensive health care coverage and emotional well-being support
market-leading retirement
generous paid time off and parental leave
charitable giving employee match program
educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

UX writingcopywritingtechnical writingcontent effectivenessdata analysiscontent personalizationuser flowsweb content creationmobile app contentfinancial writing

Soft Skills

clear communicationcollaborationcuriosityadaptabilityaudience tailoringproblem-solvingcritical thinkinginterpersonal skillsattention to detailcreativity