Director, Investment Operations – Digital Assets

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Director managing daily operations of digital asset investment products at Fidelity. Interacts with various stakeholders to coordinate funds and ensure operational alignment.

Posted 5/1/2026full-timeChicago • Illinois, Massachusetts • 🇺🇸 United StatesLead💰 $103,000 - $211,000 per yearWebsite

About the role

Key responsibilities & impact

supports Fidelity Digital Asset Management (FDAM) by performing the day-to-day operations of digital asset investment products
interact with the front office, business partners, fund administrators, investment professionals, software engineers, trading counterparties, and external vendors
perform activities that reach across each of these domains
support the trade and investment lifecycle and associated processes from a day-to-day management and oversight perspective
coordinate the flow of funds into/out of investment products and ensure operational risks and controls are appropriately aligned
provide operational support and direction for new product development and product launches through working with our internal and external business partners to support trading and operational capabilities

Requirements

What you’ll need

8 years of proven experience in front office trading operations, with strong exposure to trade lifecycle management, execution support, and settlement processes
Prior digital asset experience or a demonstrated personal experience in cryptocurrency and emerging digital asset trends is strongly preferred.
Capable of providing subject matter expertise, leadership, and general direction within trading and investment operations and digital assets
Provides training and mentorship to the team on trade operations and digital assets
Bachelor’s degree required; emphasis on business and/or financial services preferred
Comprehensive understanding of trading workflows
Ability to forecast and plan operational support of new products
Quality delivery and execution; attention to detail is paramount
Strong communication and interpersonal skills with the ability to collaborate optimally
Experience working in a fast paced, multifaceted asset management environment
Desire to work alongside investment professionals and senior leaders
Advanced analytical and problem-solving skills, with a proactive approach to identifying risks and implementing process improvements
Forward-thinking mindset, driving innovation and continuous improvement to reduce operational risk
Bold, ambitious, and entrepreneurial spirit

Benefits

Comp & perks

comprehensive health care coverage and emotional well-being support
market-leading retirement
generous paid time off and parental leave
charitable giving employee match program
educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

trade lifecycle managementexecution supportsettlement processesdigital asset managementoperational risk managementproduct developmenttrading workflowsanalytical skillsproblem-solving skillsprocess improvements

Soft Skills

leadershiptrainingmentorshipcommunication skillsinterpersonal skillscollaborationattention to detailforecastingplanninginnovation

Certifications

Bachelor’s degree