Director, UX Design – Research
skillventory - A Leading Talent Research Firm
full-time
Posted on:
Location Type: Hybrid
Location: Jersey City • New Hampshire • New Jersey • United States
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Salary
💰 $126,000 - $255,000 per year
Job Level
About the role
- Execute Research Programs
- Run qualitative research projects, such as focus groups, product advisory panels, usability studies, and contextual inquiries
- Set up and monitor quantitative programs, such as usage metrics, dashboards, NPS studies, and surveys
- Share insights through storytelling, reporting, workshops, presentations, and conversations
- Champion user-centered thinking, influence senior stakeholders, and help teams adopt user-centered ways of working
Requirements
- 10+ years of user research in a product development setting
- Proven SaaS experience
- Proficiency in a variety of modern research tools
- Advanced expertise in qualitative and quantitative research methods
- Outstanding communication and presentation skills
- Bachelor's degree in Human-Computer Interaction, Psychology, Sociology, Anthropology, or a related field
Benefits
- comprehensive health care coverage and emotional well-being support
- market-leading retirement
- generous paid time off and parental leave
- charitable giving employee match program
- educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
user researchqualitative research methodsquantitative research methodsSaaSusability studiescontextual inquiriesNPS studiesdashboardssurveysusage metrics
Soft Skills
communication skillspresentation skillsstorytellinginfluencing stakeholdersuser-centered thinkingworkshop facilitationcollaborationreportingorganizational skillsteam adoption