skillventory - A Leading Talent Research Firm

Senior Manager, UX Research & Strategy

skillventory - A Leading Talent Research Firm

full-time

Posted on:

Location Type: Hybrid

Location: Smithfield • New Hampshire • New Jersey • United States

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Salary

💰 $85,000 - $171,000 per year

Job Level

Senior

About the role

  • inform the UX vision across highly visible Fidelity Institutional marketing websites
  • inform strategic decisions
  • elevate digital interactions that support clients and business outcomes
  • collaborate with business partners, product owners, designers, and analytics partners

Requirements

  • conducting qualitative and quantitative user research
  • usability testing
  • competitive assessments
  • heuristic evaluations
  • journey mapping
  • persona development
  • interpreting website analytics to identify user needs and prioritize opportunities for improvement
  • creating or informing the development of UX artifacts—such as wireframes, journey maps, and user flows
  • supporting end-to-end validation activities, including designing studies, building research in various platforms, and coordinating participant recruitment
  • collaborating successfully with business partners, product owners, designers, and analytics partners
  • experience working in digital marketing, personalization, or lead-generation environments
  • proficiency in tools like Figma
  • a degree or equivalent experience in UX, HCI, or a related field
Benefits
  • comprehensive health care coverage
  • emotional well-being support
  • market-leading retirement
  • generous paid time off and parental leave
  • charitable giving employee match program
  • educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
user researchusability testingcompetitive assessmentsheuristic evaluationsjourney mappingpersona developmentwebsite analytics interpretationUX artifacts developmentend-to-end validationdigital marketing
Soft Skills
collaborationstrategic decision-makingcommunication