skillventory - A Leading Talent Research Firm

Principal Business Analyst, Digital Solutions

skillventory - A Leading Talent Research Firm

full-time

Posted on:

Location Type: Hybrid

Location: Smithfield • New Hampshire • Rhode Island • United States

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Job Level

Lead

About the role

  • Partnering with business sponsors, co-leading key initiatives, and translating customer and business needs into actionable solutions
  • Understanding how the customer interacts with Fidelity’s digital experiences
  • Facilitating Channel Governance forums to ensure adherence to standards
  • Partnering with teams to improve messaging creation and governance processes
  • Collaborating with cross-functional teams to drive impact, consistency, and scale across digital experiences

Requirements

  • Bachelor's degree required
  • 8+ years of business analysis experience (or Masters with 6+ years of experience)
  • Experience in digital product management, governance processes, experimentation, and applying data-driven outcomes
  • Ability to communicate and collaborate effectively across multiple teams and stakeholders
  • Ability to break down complex problems into manageable components
  • Familiarity with digital adoption platforms (e.g. Pendo) preferred
  • Familiarity with tools like JIRA, Confluence for mapping user requirements, process maps and analysis documentation
Benefits
  • Ongoing coaching, training, and development opportunities to improve skills and expand

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
business analysisdigital product managementgovernance processesdata-driven outcomesproblem breakdownexperimentation
Soft skills
communicationcollaborationcross-functional teamwork
Certifications
Bachelor's degreeMaster's degree