skillventory - A Leading Talent Research Firm

Senior UX Researcher

skillventory - A Leading Talent Research Firm

full-time

Posted on:

Location Type: Hybrid

Location: Durham • Massachusetts, North Carolina • 🇺🇸 United States

Visit company website
AI Apply
Apply

Salary

💰 $74,000 - $141,000 per year

Job Level

Senior

About the role

  • Engage daily with Product, Design, and Content stakeholders to understand priorities and key initiatives
  • Scope qualitative and quantitative research studies with stakeholders, manager, and teammates and define how best to execute the work to answer research questions efficiently and effectively
  • Execute project work in collaboration with your manager and team
  • Share insights & recommendations with stakeholders, ensuring that recommendations influence design decisions and improve user outcomes
  • Contribute to the UX Research community by participating in initiatives that improve our practices and processes

Requirements

  • 3-6+ years of UX Research or Bachelors and/or Masters in Design, Human Factors, Psychology, and/or related field preferred
  • Familiarity with the design and execution of qualitative and quantitative research methods, including 1:1 interviewing, concept testing, usability testing, heuristic evaluation, and survey design
  • Familiarity with the Jobs to Be Done framework
  • Ability to recommend appropriate research method & approach, based on objectives and constraints
  • Ability to rapidly scope, execute, and deliver results with assistance from manager & team
  • Strong written and verbal communication skills, with ability to analyze research data and share insights and recommendations succinctly, with actionable takeaways
  • Curiosity and confidence to ask questions that will uncover stakeholders’ true research needs
  • Excellent interpersonal skills to influence and build trust with users and stakeholders in product, design, and content
  • Ability to pivot in a complex environment
  • Ability to tie research insights and recommendations to business needs and problems with assistance from manager and team
  • Growth mindset – a strong desire to learn and improve, willingness and ability to give and receive feedback that improves deliverables and outcomes
Benefits
  • comprehensive health care coverage and emotional well-being support
  • market-leading retirement
  • generous paid time off and parental leave
  • charitable giving employee match program
  • educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
UX Researchqualitative research methodsquantitative research methods1:1 interviewingconcept testingusability testingheuristic evaluationsurvey designJobs to Be Done frameworkdata analysis
Soft skills
communication skillsinterpersonal skillscuriosityconfidenceability to influenceability to build trustability to pivotgrowth mindsetability to analyze dataability to share insights
Certifications
Bachelors in DesignMasters in DesignBachelors in Human FactorsMasters in Human FactorsBachelors in PsychologyMasters in Psychology