Principal Business Analyst
skillventory - A Leading Talent Research Firm
full-time
Posted on:
Location Type: Hybrid
Location: Smithfield • Kentucky, New Hampshire, Rhode Island, Texas, Utah • 🇺🇸 United States
Visit company websiteJob Level
Lead
Tech Stack
AWSAzureCloudGoogle Cloud PlatformMicroservicesNoSQLTableau
About the role
- Partner with a product lead to improve the communications journey for customers
- Translate customer and business needs into actionable data solutions
- Requirements Gathering & Analysis
- User Stories and Acceptance Criteria
- Legal, Risk, and Compliance Review and Approval
- Testing and Validation
- Customer Rollout Strategy, Planning, and Execution
- Customer Data and Feedback Analysis and Reporting
- Document clear requirements for the development teams
- Lead product storytelling to varying audiences
- Collaborate with other experts (product leads, UX/UI teams, technical teams)
- Validate the solution during deployment and measure the impact of the deployed solution
Requirements
- Bachelor's degree required
- 8+ years of business analysis experience delivering digital experiences to customers
- Strong understanding of the digital product life cycle
- Customer-focused with a passion to solve challenges through a data driven approach
- Expertise with Tableau, Power BI etc. is preferred
- Familiarity with NPS/CSAT scores, Adobe Analytics is an advantage
- Familiarity with tools like JIRA, Confluence, Asana, Trello for mapping user requirements, process maps and analysis documentation
- Able to identify and document dependencies across cross functional teams
- Strong story telling skills, conveying the vision and impact of digital solutions using data and visualization
- Familiarity with industry standard design or prototyping tools like MIRO, Mural, Figma, Drawio, LucidChart is required
- Experience with Product Analytics (Google Analytics, Pendo) is an advantage
- Conceptual understanding of microservices, database concepts (relational, NoSQL, Snowflake), cloud platforms like AWS, Azure, GCP is an advantage
- Having financial domain knowledge is a plus
- Experience working in an agile team required
Benefits
- Health insurance
- 401(k)
- Paid time off
- Flexible work hours
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business analysisdigital product life cycledata solutionsrequirements gatheringuser storiesacceptance criteriatestingvalidationproduct analyticsmicroservices
Soft skills
customer-focusedproblem-solvingstorytellingcollaborationcommunicationleadershiporganizational skillsdata-driven approachimpact measurementdependency identification
Certifications
Bachelor's degree