Responds to client requests for investment education and provides additional consultation on client needs.
Uses consultative techniques to engage and partner with clients regarding more customized educational treatments across multiple delivery channels.
Proposes alternative solutions to balance client needs and objectives with internal business strategies.
Drives client satisfaction through effective execution of client educational requests, responsible for all supporting logistics, while uncovering additional valuable services.
Leads promotional aspects and supporting presentation materials across all events to drive participant engagement goals while handling budgetary considerations.
Identifies process improvement opportunities within the operational execution of workplace education strategy and works with appropriate business partners to implement changes.
Participates in additional department initiatives as needed.
Requirements
BA/BS required
Experience in employee benefits communication and/or financial services preferred
3-5 years financial services
Benefits
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process.
Applicant Tracking System Keywords
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