Director – MGA & Program Claims

SiriusPoint

Director overseeing MGA and Program claims for SiriusPoint specializing in Property and Casualty insurance. Responsible for ensuring compliance and managing claims entities effectively.

Posted 6/16/2026full-timeRemote • 🇺🇸 United StatesLead💰 $150,000 - $175,000 per yearWebsite

About the role

Key responsibilities & impact

Oversight of claim handling entities associated with Programs/MGAs to ensure authority is not breached, claims reporting is accurate and timely, coverage is appropriate, consumer and customer service is compliant, quality auditing program is in place and up to date, and general monitoring of reserving and loss exposures.
Working with Program Managers to on-board, design and implement procedures and also manage the day-to-day technical and operational aspects of US P&C Program/MGA business within allocated workload.
Ensure compliance with claims handling process for U.S. claim handling entities.
Evaluate reserves on specific claims and monitor adequacy of reserves at portfolio and individual claim level.
Establish and maintain appropriate claims reports. Including, but not limited to trend analysis, claim lifecycle improvement and indemnity containment measures.
Interpret contract coverage upon referral from the Program/MGA in order to determine liability and extent of participation in claims.
Instruction and ongoing management of independent experts were required.
All claims work must be performed according to Company policies and procedures, and within assigned Claims Authority.
Ensure that claims escalation authorities are strictly adhered to and that claims are accurately and efficiently triaged/reported to the relevant person.
Maintain cooperation and regular interaction, including established routine practices with other functions within SiriusPoint, including but not limited to Senior Management, Compliance, Underwriters and the Actuarial team.
Establish, develop and maintain relationships with brokers, ceding companies, lawyers and loss adjusters in connection with claims matters.
Monitor risk arising from claims programs against agreed SiriusPoint risk appetite/tolerances; promptly escalating risk events/control failures and taking appropriate actions to report and assist claims leadership to address matters arising from these events.
If interested and qualified, there may be an opportunity to handle or consult on MGA/Program claims outside of the U.S. as part of a global Claims Team at SiriusPoint.
The ability to travel for MGA and Programs Claims audits, Claims Team meetings, or other industry events as requested.
Any other duties as reasonably required.

Requirements

What you’ll need

Significant claims adjusting or leadership experience (at least 10-15 years) within Casualty, Property, and specialty lines (Professional Lines) preferred.
Commitment to further training and knowledge gathering through attendance at market seminars, undertaking training courses and being active in relevant professional networks.
The ability to make good decisions within the confines of accepted claims turnaround practice.
The ability to analyze claims data and use data to inform strategic decisions at both an individual claim and portfolio level.
Excellent written and verbal communication skills.
The ability to represent the company (and its clients) effectively and professionally within the market.
The ability to work to tight deadlines.
Team player, with the ability to mentor/assist in the development of employees.
B.A./B.S. or equivalent University degree. Additional insurance-related certificates and credentials are preferred but not required.
Strong IT skills, including knowledge of the Microsoft Office suite of products.

Benefits

Comp & perks

Medical
Dental
Vision
FSA Medical and Dependent care
Health Savings Account (HSA)
EAP
Basic Life and AD&D (company paid)
Basic Long-Term Disability (employer) paid-Taxable income
Employee paid Long Term Disability(voluntary)
Company Medical Leave, Parental leave- 8 weeks full pay after 6 months of service
Voluntary benefits: short term disability, Critical illness, Hospital Indemnity, Accident
Travel assistance programs Company paid
401(k) 6 % safe harbor match, fully vested after two years, pre- and post-tax contributions allowed
Gym reimbursement
Legal plan
Pet Insurance
Tuition reimbursement
Generous PTO
Flexible work arrangement
Fully stacked pantry on-site
Team outings
ERG Groups

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

claims adjustingclaims reportingtrend analysisindemnity containmentclaims lifecycle improvementreserve evaluationdata analysiscontract interpretationclaims escalationrisk monitoring

Soft Skills

decision makingcommunicationteam playermentoringrelationship buildingtime managementproblem solvingleadershipcooperationadaptability

Certifications

insurance-related certificatesB.A./B.S. degreeprofessional designationsclaims certificationrisk management certificationadjuster licenseCPCUAICARMCPCU designation