C# .NET Developer, Junior/Mid-level
Sinqia
full-time
Posted on:
Location Type: Remote
Location: Brazil
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Job Level
About the role
- Serve as the primary point of contact for support requests via chat and other support channels, ensuring clear communication and follow-up until resolution.
- Investigate issues by analyzing logs, metrics, and SQL queries to identify root causes and propose solutions.
- Escalate cases to other teams when necessary, while ensuring the customer receives a complete and satisfactory experience.
- Document solutions and lessons learned to strengthen the team’s knowledge base.
- Apply targeted fixes in code or the database, and implement small improvements.
- Contribute to the development of internal tools, including initiatives involving AI and chatbots for support.
Requirements
- Solid programming fundamentals.
- Experience with C# and .NET, object-oriented programming, and APIs.
- Knowledge of SQL.
- Proactive, hands-on attitude with a sense of urgency and strong communication skills.
- Experience with AWS, microservices, and messaging systems.
Benefits
- Gympass
- TotalPass
- Nationwide health insurance
- Meal allowance
- Childcare assistance
- Life insurance
- Transportation voucher
- Private pension plan
- Flexible Benefits (choose the benefits that suit your needs)
- Sesc
- Corporate University
- Discount on language courses
- Certification reimbursement program (terms apply)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
C#.NETobject-oriented programmingAPIsSQLAWSmicroservicesmessaging systems
Soft skills
communicationproactivehands-on attitudesense of urgency