Sigma Software Group

Senior Product Manager

Sigma Software Group

full-time

Posted on:

Location Type: Remote

Location: Poland

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Job Level

Senior

Tech Stack

Cloud

About the role

  • Document and prioritize feature requirements for the product team
  • Engage with subscribers to understand their challenges and guide them in using the product effectively
  • Define solution assets related to security configurations and workflows
  • Collaborate with other PMs to write epics, features, user stories, and defects, and advocate for them in the backlog
  • Prioritize usability improvements, bug fixes, and new feature development to boost adoption
  • Coordinate backlog across multiple engineering teams to maximize market impact
  • Participate in Agile ceremonies, refine user stories, and document acceptance criteria
  • Create end-user documentation, marketing content, and go-to-market materials
  • Implement in-product engagement experiences such as tours, feature highlights, and learning aids
  • Drive customer success initiatives with training, engagement tools, and feedback loops
  • Work with design teams to enhance user experience and engagement tracking

Requirements

  • At least 5 years of experience in software product management
  • Experience in writing clear and user-friendly help documentation for end users
  • Hands-on experience with in-product user engagement tools such as Intercom, Pendo, or similar
  • Understanding of the MSP/MSSP market and its role in administering cloud application environments, including security management
  • Practical experience in the IT security and compliance domain, preferably with cloud security product management, product support, or implementation support
  • NICE TO HAVE: Technical knowledge in security, cloud software development, and PowerShell will be an advantage
Benefits
  • Flexible work arrangements
  • Professional growth and innovation
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementuser engagement toolsdocumentation writingAgile methodologiessecurity managementcloud securityPowerShell
Soft Skills
collaborationprioritizationcustomer successcommunicationproblem-solving