Sigma Software Group

Cyber Security Analyst

Sigma Software Group

full-time

Posted on:

Location Type: Remote

Location: Poland

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Tech Stack

BigQueryCyber SecurityJavaScriptPythonSQL

About the role

  • Provide technical support to customers in real time, delivering clear and professional responses
  • Analyze logs, graphs, and dashboards, isolating and investigating data using tools like Kibana/OpenSearch
  • Manage and own customer cases and internal tickets in Jira Service Management (JSM)
  • Perform back-office tasks, including adding fingerprints of attacks after analyzing the attack's identifiers
  • Write and optimize SQL queries for data retrieval, analysis, and manipulation in BigQuery/Snowflake
  • Communicate with global customers, ensuring timely responses and effective issue resolution
  • Work in a shift-based schedule, including weekends

Requirements

  • 2+ years of experience with data analysis in data analysis, including working with logs and dashboards
  • Strong SQL skills for data extraction and analysis, including writing complex queries
  • Technical understanding of web technologies and client–server architecture (APIs, HTTP, basic HTML/JavaScript)
  • Strong troubleshooting and problem-solving skills
  • Experience in customer support, including direct communication with clients; professionalism and politeness are essential
  • Experience in a Cybersecurity Analyst/Researcher role, ideally supporting external customers in threat detection and response (WILL BE A PLUS)
  • Experience in web security and security research: web application security, bot management, fraud detection (WILL BE A PLUS)
  • Basic Python skills (WILL BE A PLUS)
  • Good English (speaking/writing)
  • High level of responsibility and ownership
  • Ability to work independently with minimal supervision
  • Planning and decision-making skills with considerations for multiple integrated systems
  • Proactive communicator who keeps stakeholders informed without being prompted.
Benefits
  • Flexible work arrangements
  • Professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SQLdata analysisKibanaOpenSearchBigQuerySnowflakeweb technologiesclient-server architectureHTMLJavaScript
Soft Skills
troubleshootingproblem-solvingcommunicationprofessionalismpolitenessresponsibilityownershipindependenceplanningdecision-making