Franchise Specialist

Sidekick Concierge Inc.

Franchise Specialist helping individuals explore franchise ownership at Franchise Sidekick. Engaging leads through structured conversations to match them with franchise opportunities.

Posted 7/7/2026full-timeOmaha • New York • 🇺🇸 United StatesMid-LevelSenior💰 $47,500 per yearWebsite

About the role

Key responsibilities & impact

Conduct structured discovery calls that uncover a client’s goals, motivations, timelines, experience, and investment readiness
Set clear expectations for what franchise exploration looks like with Sidekick
Professionally and confidently discuss liquidity, investment ranges, and financial preparedness
Establish trust quickly through warm tone, clarity, and a human, conversational approach
Make 50–100 outbound calls daily to self-qualified leads (no cold calling)
Maintain high call quality, consultative flow, and consistent booking performance
Navigate objections while staying composed, empathetic, and in control of the conversation
Document call notes in HubSpot with accuracy and detail
Track lead progress and ensure seamless movement toward an Advisor Call
Support Advisors with scheduling and rescheduling when needed
Share insights that help shape a better lead experience and stronger team results
Collaborate with Specialists, Advisors, and leadership on continuous improvement
Maintain discipline, consistency, and follow-through in a high-volume role.

Requirements

What you’ll need

Are naturally curious and love meaningful conversations that uncover goals, motivations, and deeper insights
Have exceptional verbal communication skills and can create a warm, confident, trust-building tone from the first minute
Can follow a structured process without sounding scripted — you’re conversational, human, and adaptable
Are comfortable discussing liquidity, investment levels, and financial readiness in a professional, normalizing way
Stay composed under pressure and handle objections with empathy, clarity, and steady control
Have experience in consultative sales, customer success, franchise development, or other client-facing roles
Are emotionally intelligent and pick up on tone shifts, hesitations, and emotional cues
Bring daily discipline, grit, and resilience to high-volume, back-to-back client conversations
Are highly organized, coachable, and detail-oriented with strong follow-through
Enjoy being outcome-focused and understand that your primary goal is guiding leads to the next step: the Advisor Call
Value collaboration and enjoy supporting teammates to improve the overall lead experience
Are comfortable using CRM tools like HubSpot and managing multiple conversations at various stages
Enjoy working in a high-accountability, high-reward environment where your success is measured by both client outcomes and sales performance
Believe in the power of business ownership and are excited about helping others explore a new path to freedom and fulfillment
Are highly organized, internally motivated, and thrive in a goal-driven, accountability-focused team
Enjoy being part of a purpose-driven company where your work directly contributes to our brand, mission, and growth.

Benefits

Comp & perks

Paid Time Off- Every Sidekick starts with 16 days of PTO, two floating holidays, and a paid volunteer day annually.
We also offer nine paid company holidays each year as well.
Team Members earn additional PTO for each year of employment.
Franchise Ownership Program- After you're established with Sidekick, we offer a Franchise Purchase Discount which allows you to own your own Franchise Business at a $30,000 to $50,000 savings. Some restrictions and minimum qualifications apply to the discount.
Client Referral Commission- We encourage every member of Team Sidekick to utilize their network to find qualified candidates for franchise ownership. We pay $3,000 for every qualified lead you submit that ends up purchasing a franchise.
Full Medical Benefits with up to $750 monthly Employer Contribution (depending on plan type and level).
Employer Paid Dental, Vision, and Life Insurance ($0 cost to employees with options for family coverage).
Optional Health Savings Account, Supplemental Insurance, and Cybersecurity Coverage.
401k with 3% Employer Contribution (no match required).
Home Office Stipend For Remote Workers.
$1,500 Annual Best Self Stipend for professional and personal development.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Consultative SalesLead TrackingCall DocumentationStructured Discovery CallsObjection Handling

Soft Skills

EmpathyAdaptabilityDetail-OrientedDisciplineCollaboration