Claims Processor

Sidecar Health

Claims Processor managing medical claims information for Sidecar Health. Responsible for accuracy and compliance while adhering to productivity and quality standards.

Posted 6/1/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $23 - $25 per hourWebsite

About the role

Key responsibilities & impact

Identify and enter basic procedure codes, diagnosis codes, and claims information as required
Validate claim data for completeness and follow up on missing or unclear information
Review claim documentation to ensure it aligns with Sidecar Health policies and processing rules
Flag discrepancies or unusual information to senior processors or supervisors for further review
Adhere to productivity, quality, efficiency, and attendance expectations
Maintain accurate work records, notes, and documentation within claims systems
Follow established workflows and escalate issues when needed
Participate in training sessions to build knowledge, system proficiency, and claims processing skills
Collaborate with peers in huddles, sharing questions, blockers, and process insights
Provide feedback on claim processing instructions and help identify opportunities to simplify or improve workflows
Uphold confidentiality and compliance requirements, including HIPAA
Support special projects, seasonal workflows, or cross-functional initiatives as assigned
Review internal audit results and take corrective steps to improve accuracy and prevent future errors

Requirements

What you’ll need

3+ years of experience in claims processing, medical billing, healthcare administration, or a related operational role (or equivalent experience in a regulated, process-driven production environment)
Experience working in high-production environments where output, idle time, and quality metrics are monitored, and performance is transparent
Strong sense of ownership and accountability - takes responsibility for outcomes, follows claims through resolution, and does not rely on transferring work to avoid errors or complexity
Member-first mindset, recognizing that claim accuracy, turnaround time, and responsible ownership directly affect members’ access to care and financial wellbeing
Ability to manage multiple claims simultaneously while meeting defined service-level agreements (SLAs)
Strong analytical skills with the ability to identify discrepancies, investigate root causes, and apply policy accurately rather than processing transactions mechanically
Proficiency navigating multiple systems and tools simultaneously, with the ability to learn new platforms quickly
High level of professionalism and discretion when handling sensitive health and financial information in compliance with regulations (e.g., HIPAA)
Ability to work independently in a remote environment with demonstrated accountability, consistent output, and responsiveness during scheduled work hours
Exceptional attention to detail and a commitment to accuracy when reviewing and entering claim information
Exposure to claims processing platforms or healthcare operations systems
Ability to work effectively in a remote environment

Benefits

Comp & perks

Competitive hourly compensation and equity opportunities
Medical, Dental, and Vision benefits with no waiting period
Paid vacation and company holidays
Company-provided IT equipment (laptop, monitors)
Ongoing opportunities for professional development and career advancement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

claims processingmedical billinghealthcare administrationprocedure codesdiagnosis codesdata validationaudit reviewworkflow managementanalytical skillsattention to detail

Soft Skills

ownershipaccountabilitymember-first mindsetindependenceprofessionalismdiscretionresponsivenesscollaborationcommunicationproblem-solving

Certifications

HIPAA compliance