Appointment Coordinator

Shugarman's Bath

Sales Representative engaging with clients and converting leads while working remotely. Dedicated to providing customer satisfaction and tracking sales progress effectively.

Posted 4/21/2026full-timeRemote • California, Oklahoma, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $18 per hourWebsite

About the role

Key responsibilities & impact

Convert Leads into Loyal Customers: Engage with prospects to turn them into satisfied, repeat customers.
Respond to Inquiries: Answer incoming calls and handle customer inquiries promptly and professionally.
Follow Up with Customers: Make outbound calls to follow up on leads, confirm sales appointments, and maintain customer engagement.
Provide Excellent Customer Service: Assist customers via phone, text, and email, and accurately record their information in our systems.
Update Customer Data: Track and update customer information throughout the sales funnel to ensure accurate and effective management.

Requirements

What you’ll need

You must live in: California, Arkansas, Oklahoma, or Washington.
You have reliable high-speed internet connection.
You are available to work on weekends.
You have a high school diploma or equivalent required; degree preferred.
You are comfortable learning and using various software platforms, including Salesforce, Five9, and Hatch.
You possess strong communication and interpersonal skills.
You enjoy working in a fast pace, team environment.
You have a high attention to detail in data entry and customer interactions.
You have the ability to handle multiple tasks and work under pressure.

Benefits

Comp & perks

8 paid holidays per year.
80 hours vacation per year.
40 hours sick time per year.
Eligible to participate in the company 401(k) after 90 days!
Access to company insurance plans; purchase health, dental and vision in with pre-tax dollars and at a lower rate.
The Company will contribute 50% of the cost of the lowest plan.
These plans are offered through Anthem Blue Cross, Kaiser, and Mediexel.
HSA, FSA, and other benefits available.
Positive and inclusive work culture.
We celebrate all birthdays and major milestones.
Equipment provided.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data entrycustomer engagementsales follow-up

Soft Skills

communicationinterpersonalattention to detailmultitaskingability to work under pressure

Certifications

high school diplomaequivalent degree