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About the role
Key responsibilities & impact- Leading a team of brand, marketing, and web designers — setting the bar for creative production at scale while protecting a culture of creativity and experimentation.
- Owning the design direction for Shine's brand identity and maintaining design quality and coherence across the wider brand portfolio.
- Defining the frameworks and governance structures that enable brand production to scale across digital and physical channels.
- Positioning the team as a proactive strategic partner in brand governance, portfolio architecture, campaign strategy, and growth initiatives.
- Working hand-in-hand with performance and growth teams to ensure creative is aligned across departments and tied to measurable outcomes.
- Embedding measurement, storytelling, and creative testing into team workflows.
- Working closely with the Product Design team to ensure visual consistency between brand and product experiences, and to build shared design principles.
- Championing the team's visibility and impact within the broader organisation — growing people's skills and career paths to match Shine's current and future needs.
Requirements
What you’ll need- 10+ years of experience across brand, marketing, or visual design, including 3+ years managing and growing creative teams.
- Experience leading creative teams within fast-paced tech, fintech, or agency environments.
- Track record of shaping art direction and scaling brand systems.
- Strong understanding of campaign storytelling, creative production, and how design drives marketing performance.
- Actively experimenting with AI-assisted design workflows — you see it as a creative accelerator and help your team build fluency in it.
- Strong communicator who can influence and align at senior leadership level.
- Fluent in modern creative and project management tools.
- Experience partnering with agencies, in-house teams, and cross-functional stakeholders.
- Fluent in English; French is a plus.
Benefits
Comp & perks- Impact: This team is foundational to ensuring multiple aspects of Shine’s business is operating as the best on the market.
- Ownership: Join a team and help shape its mission just as it’s getting started, with support from experienced leaders.
- Innovation: Work in a dynamic, ambitious environment with space to grow and try our ideas and approaches.
- Mission-driven: Likes our mission to help entrepreneurs succeed by giving them better, smarter banking and administrative tools.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
brand designvisual designart directioncampaign storytellingcreative productionAI-assisted design workflowsdesign systemsmarketing performancecreative testingportfolio architecture
Soft Skills
leadershipcommunicationinfluencecollaborationcreativitystrategic thinkingteam buildingmentorshipproblem-solvingadaptability
