Release Train Engineer
The Hartford
Enterprise Jamf Engineer
Sev1Tech LLC
full-time
Posted on:
Location: Virginia • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
AzureCloudiOSJamfMacOSPython
About the role
- Design, implement, and maintain Jamf Pro for managing macOS devices, including device enrollment, configuration profiles, policies, and application deployment
- Administer and troubleshoot macOS devices to ensure compliance with security standards, software updates, and organizational requirements
- Provide Tier 2/3 support for macOS-related issues, working closely with end-users and the IT support team to resolve problems efficiently
- Enforce security policies, manage encryption, and ensure devices meet organizational and industry compliance standards
- Develop and maintain scripts (e.g., Bash, Python) to automate workflows, reporting, and device management tasks within Jamf Pro
- Oversee deployment of macOS updates, third-party application patches, and firmware updates
- Maintain accurate device inventory and generate reports on device status, compliance, and usage metrics using Jamf Pro tools
- Integrate Jamf Pro with other systems (e.g., Entra ID, SSO, or endpoint security tools) and collaborate with cross-functional IT teams
- Create and maintain documentation for configurations, processes, and troubleshooting guides; provide training to IT staff and end-users
- Stay updated on Jamf Pro features, macOS updates, and industry best practices to recommend and implement enhancements to the MDM environment
Requirements
- 3+ years of experience managing macOS devices in an enterprise environment using Jamf Pro
- Proven track record of deploying and supporting MDM solutions for small to medium-sized user groups (100-200 users)
- Expertise in Jamf Pro administration (e.g., Smart Groups, Policies, PreStage Enrollments, Self Service)
- Strong knowledge of macOS system administration, including file systems, permissions, and networking
- Familiarity with integrating Jamf Pro with identity providers (e.g., Okta, Azure AD) and security tools
- Understanding of Apple’s Device Enrollment Program (DEP) and Volume Purchase Program (VPP)
- Proficiency in scripting (Bash, Python, or similar) for automation and customization
- Experience with patch management and macOS/third-party updates
- Excellent problem-solving and troubleshooting skills
- Strong communication skills to interact with technical and non-technical stakeholders
- Ability to work independently and collaboratively in a team environment
- Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience)
- U.S. Citizenship required
- Clearance preference noted: DHS EOD preferred; Any DHS badge + DoD Top Secret or Secret; DoD Secret or Top Secret + willingness to obtain EOD clearance
