Office Manager
Serviceplan Group
full-time
Posted on:
Location Type: Office
Location: Hamburg • Germany
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About the role
- You warmly welcome, assist, and inform all visitors, clients, colleagues, and subtenants at our central front desk — there’s always something going on here!
- You take care of their needs, act as the point of contact for day-to-day requests, and help bring the community at the location together.
- The perfect meeting and event setup is your playground! You prepare conference rooms, create a pleasant atmosphere, and occasionally rearrange furniture — no problem for you.
- Organization & oversight: you support and manage internal or external meetings, events, and functions.
- You are our control center: you coordinate the phone switchboard, receive deliveries and beverages, handle incoming and outgoing mail, manage coordination with external service providers, handle various inquiries, and ensure friendly service at reception.
- Additionally, you work closely with our Facility Management and other shared-services departments, keep an eye on all tasks and processes in the building, and pitch in wherever needed.
Requirements
- Organizational skills & reliability
- Solution-oriented thinking & action
- Openness, sociability & service orientation
- Creative and proactive thinking (willingness to think beyond the obvious)
- Proactivity
- Interest in events & office management
- At least 2 years of professional experience is desirable but not mandatory
- Discretion when handling confidential information
- Commercial know-how: confident use of Office 365
- Good English skills
Benefits
- Onboarding: welcome sessions, onboarding day, new-starter coffee, and introductory round — we ensure a perfect start
- Training & development: your growth matters to us. Whether through our internal campus training program, optional language courses, or regular coaching sessions — we keep you up to date!
- Flexibility: with flexible working hours, mobile office, and job-sharing models, you can adapt your work to your life — not the other way around
- Fun: work should include breaks. Whether it’s parties or fitness activities — we offer regular after-work events and agency-supported fitness programs
- Accessibility: our modern office located in the heart of Hamburg is easy to reach thanks to its prime location at Baumwall and our subsidy for the Deutschlandticket
- International environment: as part of an internationally operating agency group, you’ll have the opportunity to network and collaborate with colleagues from diverse disciplines around the world
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
organizational skillsreliabilitysolution-oriented thinkingopennesssociabilityservice orientationcreative thinkingproactive thinkingdiscretioncommercial know-how