Customer Service Representative – Home Services

Service Professionals

Customer Service Representative creating remarkable experiences at Service Professionals, focused on client satisfaction in plumbing, heating, cooling, and electric issues. Join our team in Union, NJ.

Posted 4/16/2026full-timeUnion • New Jersey • 🇺🇸 United StatesJunior💰 $18 - $23 per hourWebsite

About the role

Key responsibilities & impact

Join our customer-obsessed team in Union, NJ.
Create remarkable experiences that leave our customers giving us their enthusiastic "Thumbs Up!".
Consider our job incomplete until we see their thumbs up high in approval.
Provide exceptional customer service to clients in plumbing, heating, cooling, and electric issues.

Requirements

What you’ll need

You held a customer-facing role for at least 1 year.
You are detail-oriented and well-organized.
You make people feel comfortable and can build relationships.
You are comfortable prioritizing multiple tasks simultaneously.
Ideally, you have experience in the HVAC, plumbing, or electrical industry and have used tools like ServiceTitan before.

Benefits

Comp & perks

Full benefits including health & dental - with deductibles covered.
Full-time staff receive a 401k.
Cutting-Edge Tech: We invest in the tech to make your job easier, more efficient, and, most importantly, more enjoyable.
Recognition and Rewards: Hard work won't go unnoticed. We recognize and celebrate your achievements, both financially and culturally.
Room for Growth: You're not just another number; you're a person with ambitions. We offer pathways for true career development.
Inspiring Work Environments: We understand and respect that life…happens. We take care of our people and support them on their life journeys.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

customer servicedetail-orientedwell-organizedrelationship buildingtask prioritization