Virtual Producer I
Service Corporation International
full-time
Posted on:
Location Type: Office
Location: Houston • Texas • United States
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Job Level
About the role
- Manages the technical delivery of live training sessions
- Assists the facilitator and or host with interactive activities and moderation
- Provides technical coordination and support for platform and users
- Plans, conducts, and manages the technical delivery of live events
- Delivers technical support to everyone in the classroom
- Assists with modeling exercises and scheduling live virtual deliveries
Requirements
- 6 months of customer service experience in a virtual environment
- Proficiency in navigating virtual delivery platforms to manage content and interactive activities
- Knowledge of Microsoft Office applications such as PowerPoint, Word, Outlook, and Excel
- Excellent verbal and written communication skills
- Ability to troubleshoot and resolve common issues and assist presenters and participants in working through technical challenges
- Ability to manage stress and perform under pressure
Benefits
- Comply with corporate dress code policy
- Occasional travel to local office
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical deliverytroubleshootingvirtual delivery platformsMicrosoft OfficePowerPointWordOutlookExcel
Soft Skills
customer servicecommunicationstress managementproblem-solvingmoderation