Epic Orders Analyst
Serigor Inc
ServiceNow
Epic Clinical Documentation Analyst
Serigor Inc
contract
Posted on:
Origin: • 🇺🇸 United States • North Carolina
Visit company websiteJob Level
SeniorLead
Tech Stack
ServiceNow
About the role
- The Clinical Documentation (Clin Doc) Analyst supports the client Operated Healthcare Facilities in the ongoing support of the Epic Electronic Health Record (EHR) system.
- Key Responsibilities: Provide application support and build for Epic Clinical Documentation, including nursing, therapies (PT/OT/SLP/Rehab), behavioral health, and long-term care workflows.
- Collaborate with clinical end users to gather requirements, document workflows, and implement changes.
- Perform system testing, validation, and end-user support during Epic build, upgrades, and go-live.
- Assist with Epic training and at-the-elbow support for clinical documentation users.
- Troubleshoot issues reported through ServiceNow and provide timely resolutions or escalate appropriately.
- Support regulatory and compliance requirements for documentation standards (CMS, Joint Commission, State policies).
- Work closely with other Epic module teams (Orders, HIM, Identity, etc.) to ensure workflow integration.
Requirements
- Epic Clin Doc certification Required 7 Years
- Epic implementation or operations support experience Required 7 Years
- Strong understanding of clinical documentation practices in healthcare settings Required 7 Years
- Ability to analyze workflow needs and translate them into Epic configuration. Required 7 Years
- Epic Behavioral Health (BH) and/or Long-Term Care (LTC) certification strongly preferred. Highly desired 3 Years
- Previous experience as an Epic Clinical Documentation Analyst or Builder in a healthcare environment. Required 7 Years
