Serigor Inc

OnBase Administrator/Developer IV

Serigor Inc

contract

Posted on:

Location Type: Remote

Location: Remote • Wisconsin • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

CloudSQLUnity

About the role

  • Plans, designs, develops, tests, implements, and modifies Electronic Content Management (ECM) solutions
  • Provides advanced OnBase administration and operational support
  • Performs platform and system incident/problem resolution and service and change request processing according to client established service level agreements (SLA)
  • Conducts regular administration tasks and health checks to keep client’s OnBase systems running at optimal performance
  • Works with OnBase platform hosted on Hyland’s Cloud Offering
  • Provides advanced OnBase Administrator/Developer technical leadership for complex ECM projects
  • Performs systems analysis and provides advanced OnBase Administrator/Development services in planning, development, and implementation of complex ECM projects
  • Proposes, creates, and implements solutions, standards, procedures, and guidelines for utilizing OnBase platforms
  • Interacts with product owners, technical owners, SMEs, OnBase Admins, vendors, and client personnel across divisions
  • Develops document types, keywords, queries, reports, forms, import processes, Workflow, Dashboard, and Unity Forms
  • Performs OnBase system upgrades and debugging, research, and investigation to resolve technical issues
  • Develops and implements software components in C# and/or Visual Basic
  • Creates technical documentation and provides training and support to end users and stakeholders
  • Follows client safety guidelines and attends appropriate safety training sessions as directed

Requirements

  • OnBase Certified System Administrator certification is required
  • OnBase Certified Workflow Administrator certification or OnBase Certified Workflow Engineer certification
  • OnBase Work View Certification and OnBase Certified Application Programming Interface (API) Certification
  • Considerable knowledge of and experience in requirements gathering and solution analysis
  • Experience planning, designing, testing, implementing, and modifying Electronic Content Management (ECM) solutions
  • Extensive knowledge of and on-the-job experience developing document types, keywords, queries, reports, forms, import processes, and Workflow solutions
  • Experience with Dashboard and Unity Forms development
  • Experience developing and implementing software in C# and/or Visual Basic
  • Demonstrated ability to write custom queries in SQL Server
  • Experience performing OnBase system upgrades
  • Advanced knowledge of and experience with resolving OnBase technical issues via utilization of debugging, research, and investigation techniques
  • Experience working in an agile development environment
  • Knowledge of incident management and escalation procedures
  • Excellent written and verbal communication skills working with customers, peers, and agency leadership
  • Experience creating technical documentation
  • Ability to work in a versatile environment with a team-oriented focus
  • Considerable skill and ability in the coordination of team members and business area experts
  • Knowledge of emerging technologies with a focus on electronic document management and related technology industry trends
  • Experience researching, proposing, applying, and implementing IT related procedures, standards, and guidelines
  • Demonstrated skill in problem resolution and technical support technologies
  • Ability to effectively provide information and training to customers, team members and other stakeholders

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
C#Visual BasicSQL ServerOnBase administrationOnBase developmentElectronic Content Management (ECM)Workflow solutionsDashboard developmentUnity Forms developmentIncident management
Soft skills
written communicationverbal communicationteam-oriented focusproblem resolutiontechnical supportcoordinationrequirements gatheringsolution analysistrainingcustomer interaction
Certifications
OnBase Certified System AdministratorOnBase Certified Workflow AdministratorOnBase Certified Workflow EngineerOnBase Work View CertificationOnBase Certified API Certification