Analyst, Merchant Monitoring
LegitScript
MacOS
ERP Applications Analyst
Serigor Inc
contract
Posted on:
Location Type: Remote
Location: Remote • Virginia • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
CloudERPGoOracleOracle ERPServiceNow
About the role
- Pre-Go-Live Preparation: system readiness & validation, assist with final end-to-end testing (GL, AP, AR, Procurement, Integrations), validate role assignments, workflow configurations, and segregation of duties
- Support mock cutover activities and validate data migration; validate technical steps in cutover checklist and confirm user provisioning and workflow approvals
- Issue tracking & resolution: log, triage, and escalate issues to Implementor or Oracle SRs; document recurring issues and create quick reference guides for business users
- Training & Knowledge Transfer: create/review job aids, act as IT liaison for functional SMEs, identify training gaps and suggest reinforcement sessions
- Post-Go-Live Hypercare & Stabilization: serve as Level 2 support for ServiceNow tickets, troubleshoot integration errors, escalate critical defects to Oracle SRs or Implementor
- System monitoring & maintenance: monitor scheduled jobs and integrations, validate file transfers between systems
- Business support & adoption: provide end-user support for Oracle ERP issues, develop FAQs, troubleshoot recurring "how-to" questions, support data reconciliation and trial runs for file transfers
Requirements
- Oracle Fusion Cloud ERP (Must be familiar with Product) — 4 Years experience required
- ERP Functional knowledge — 3 Years experience required
- General Ledger (GL) — 3 Years experience required
- Accounts Payable (AP) — 3 Years experience required
- Accounts Receivable (AR) — 3 Years experience highly desired
- Procurement — 3 Years experience highly desired
- End User Support — 4 Years experience required
- ServiceNow or similar ticketing system — 3 Years experience highly desired
- Experience with integrations and file transfer processes
- Experience with testing, cutover planning, data migration, and hypercare
- Oracle Cloud Certifications — nice to have
- Role is NOT a systems development role; do not submit developers to this role
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Oracle Fusion Cloud ERPGeneral LedgerAccounts PayableAccounts ReceivableProcurementEnd User SupportData MigrationTestingCutover PlanningIntegrations
Soft skills
Issue TrackingProblem ResolutionTrainingKnowledge TransferUser SupportDocumentationCommunicationCollaborationAnalytical ThinkingAttention to Detail
Certifications
Oracle Cloud Certifications
